Home Inspection & Appraisal
Scale Your Home Inspection Business with a Virtual Assistant
Home inspectors often have limited time for administrative tasks. A virtual assistant can help with scheduling, report generation, and customer follow-ups, allowing inspectors to focus on providing quality assessments.
Inspection Scheduling Coordinator
Ensures seamless appointment booking and calendar management for home inspectors, real estate agents, and clients.
Key Responsibilities:
- Schedule and confirm inspection appointments with clients.
- Coordinate with real estate agents, buyers, and sellers.
- Update and manage inspector calendars.
- Send reminders and follow-ups to clients and inspectors.
- Handle last-minute scheduling changes and rescheduling requests.
Core Competencies & Skills:
- Excellent organization and time management.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Familiarity with scheduling software and CRM tools.
Customer Support & Follow-Up Specialist
Manages client inquiries and follow-ups to enhance customer satisfaction and retention.
Key Responsibilities:
- Respond to client inquiries via phone, email, and chat.
- Follow up with past clients for feedback and reviews.
- Address client concerns and resolve minor issues.
- Provide pre-inspection and post-inspection information.
- Maintain and update customer records in CRM software.
Core Competencies & Skills:
- Excellent customer service and communication skills
- Strong problem-solving and conflict resolution abilities
- Experience with CRM and customer management tools.
- Ability to handle multiple client interactions efficiently.
Billing & Administrative Assistant
Supports financial tasks and daily operations to keep the business running smoothly.
Key Responsibilities:
- Generate and send invoices to clients.
- Process payments and track outstanding balances.
- Assist with payroll and expense tracking.
- Maintain organized financial and client records.
- Provide general administrative support as needed.
Core Competencies & Skills:
- Knowledge of basic accounting and invoicing.
- Proficiency in billing software (QuickBooks, Xero, etc.).
- Strong attention to detail and data accuracy.
- Good time management and organization skills.
Need a Customized Solution?
Don’t see the right position for your new delegated team member? We can help you find the right candidate that fits your team’s needs. Contact us to discuss your requirements!